1. Scope of Our Privacy Policy

This Privacy Policy covers information that may be obtained through visits to the website operated by Unimed Clinic Bodrum, contact requests, information requests, appointment applications and other online interactions.

Personal information you provide while using our website or communicating with us is processed and protected in accordance with applicable legislation and the Turkish Personal Data Protection Law No. 6698 (KVKK).

2. Information We May Collect

Depending on the nature of the service, the following information may be obtained when you use our website or communicate with Unimed Clinic Bodrum:

• First name and surname,
• Telephone and WhatsApp number,
• Email address,
• Contact and location information,
• Appointment date and appointment requests,
• Information relating to the requested healthcare service,
• Messages you submit through contact forms,
• Identity or passport information where necessary,
• Health information required for the provision of healthcare services,
• Technical information such as IP address, device and browser information,
• Technical records relating to website usage.

3. Privacy of Health Data

Health information is classified as sensitive personal data. Unimed Clinic Bodrum places importance on protecting the confidentiality of health data and takes into account the requirements set out in applicable legislation when processing such data.

Health data may only be processed for necessary purposes such as planning and providing healthcare services, evaluating patient requests and fulfilling applicable legal obligations, where the relevant legal conditions are met.

4. Purposes for Which Information May Be Used

Information provided by you or obtained during your use of the website may, depending on its nature, be used for the following purposes:

• Responding to your information requests,
• Evaluating and arranging appointment requests,
• Planning and providing healthcare services,
• Communicating with patients,
• Managing patient information processes,
• Providing international patient services,
• Managing patient registration and treatment processes,
• Managing billing and payment processes,
• Maintaining website security,
• Identifying and resolving technical issues,
• Fulfilling legal obligations,
• Responding to requests from authorised public institutions and authorities.

5. Contact and Appointment Forms

Information you provide through contact, information request or appointment forms on our website may be used to evaluate your request and to contact you.

We recommend that you provide only the information necessary to process your request.

6. Telephone and WhatsApp Communication

If you contact Unimed Clinic Bodrum by telephone or WhatsApp, your telephone number, messages you send and other information you provide may be processed for the purpose of responding to your communication request.

Third-party communication services such as WhatsApp may have their own privacy policies and data processing terms. When using these services, please note that the privacy terms of the relevant service provider may also apply.

7. Sharing of Personal Information

Your personal information will not be shared with unauthorised third parties unless there is a legal basis or sharing is otherwise permitted under applicable legislation.

Where necessary for the provision of services or fulfilment of legal obligations, your information may be shared, to the extent permitted by applicable legislation, with:

• Authorised public institutions and organisations,
• The Ministry of Health and relevant health authorities,
• Authorised judicial and administrative authorities,
• Authorised healthcare professionals involved in providing healthcare services,
• Laboratories and healthcare service providers where necessary,
• Legal and technical service providers.

8. Third-Party Services and Links

Our website may contain links to third-party services such as Google Maps, WhatsApp or similar platforms.

When you access another website or platform through these links, the privacy policy and terms of use of the relevant service provider will apply.

Unimed Clinic Bodrum is not responsible for the privacy practices of third-party websites or platforms.

9. Cookies

Cookies and similar technologies may be used to ensure that our website operates correctly and securely, to remember user preferences and to evaluate website performance.

Where non-essential cookies are used, appropriate information and, where required, user preference mechanisms will be implemented in accordance with applicable legislation.

10. Data Security

Unimed Clinic Bodrum takes appropriate administrative and technical measures, according to the nature of the personal data processed, to protect personal information against unauthorised access, loss, misuse, alteration or unlawful disclosure.

However, it should be remembered that no method of transmitting data over the internet can provide absolute security.

11. Retention of Personal Data

Your personal information is retained for the period required by the relevant transaction or healthcare service and in accordance with statutory retention periods prescribed by applicable legislation.

Where the reasons requiring the processing of personal data cease to exist and there is no other legal obligation requiring its retention, the data will be deleted, destroyed or anonymised in accordance with applicable legislation.

12. Accessing the Website from Outside Türkiye

The Unimed Clinic Bodrum website may also be accessed from outside Türkiye. Where international patients contact us through the website, email, telephone or other communication channels, the processing and, where necessary, transfer of personal data will be carried out in accordance with applicable personal data protection legislation.

13. Your Rights Under KVKK

Under the Turkish Personal Data Protection Law No. 6698 (KVKK), you have certain rights regarding your personal data.

For detailed information about the processing of your personal data, the purposes and legal grounds for processing, data transfers and your rights under Article 11 of the KVKK, please review our KVKK Information Notice.

14. Updates to This Privacy Policy

This Privacy Policy may be updated in accordance with changes in applicable legislation, the website, technologies used or Unimed Clinic Bodrum’s data processing activities.

The current version of the Privacy Policy will be published on this page. We therefore recommend that you review this policy periodically.